Returns

Step 1

Enter your return details below to process your product return 👇🏽

Name *
Name

Step 2

Print out your return details that I’ll email you and place it in your return package with the address we’ll provide. ❤️


refund Policy details

Once the return has been shipped, please keep records of your tracking information. When we receive returns, they will be processed within 5-7 business days.

Store credit - Items must be returned no longer than 120 days of receiving your order to receive a full refund. For returns longer than 120 days of receiving your order, you will receive a store credit.

Price Adjustments - We will not alter pricing refunds if it has been over 48 hours since the original purchase. No price adjustments on holiday promotions.

Lost or Stolen Packages - Ownership of packages is turned over to USPS transfers to the buyer once shipped. We are not responsible for lost, held, or damaged packages. We are not responsible for mis-delivery errors via carrier, or incorrect shipping info. Shipping is a service you purchase from USPS along with your order from us, so any shipping issues must be handled by USPS.


questions?

emma@thisbeautycalledours.com